Privacy policy

We take data protection seriously

The protection of your privacy when processing personal data is an important concern for us. When you visit our website, our web servers store the IP of your internet service provider, the website from which you visit us, the web pages you visit on our website and the date and duration of the visit as standard. This information is absolutely necessary for the technical transmission of the web pages and secure server operation. A personalised evaluation of this data does not take place.

If you send us data via the contact form, this data will be stored on our servers in the course of data backup. We will only use your data to process your request. Your data will be treated as strictly confidential. It will not be passed on to third parties.

Responsible:

Suedwolle Group GmbH

Wieseneckstrasse 26

90571 Schwaig

Metropolitan Area Nuremberg

Germany

Phone: +49 911 504 800

Email:yarns@suedwollegroup.com

Personal data

Personal data is data about your person. This includes your name, address and e-mail address. You also do not have to disclose any personal data in order to visit our website. In some cases, we need your name and address as well as other information in order to provide you with the requested service.

The same applies in the event that we supply you with information material on request or when we answer your enquiries. In these cases, we will always point this out to you. Furthermore, we only store the data that you have transmitted to us automatically or voluntarily.

When you use one of our services, we generally only collect the information that is necessary to provide you with our service. We may ask you for additional information, but this is voluntary. Whenever we process personal data, we do so in order to provide you with our service or to pursue our commercial objectives.

Contact

When contacting us (e.g. via contact form, email, telephone or via social media), the information of the inquiring persons is processed insofar as this is necessary to answer the contact requests and any requested measures.

The response to contact requests in the context of contractual or pre-contractual relationships is made in order to fulfil our contractual obligations or to respond to (pre)contractual requests and otherwise on the basis of the legitimate interests in responding to the requests.

Types of data processed: inventory data (e.g. names, addresses), contact data (e.g. e-mail, telephone numbers), content data (e.g. entries in online forms).
Affected persons: Communication partner.
Purposes of processing: contact requests and communication.
Legal basis: Contract fulfilment and pre-contractual enquiries (Art. 6 para. 1 lit. b. GDPR), Legitimate Interests (Art. 6 para. 1 lit. f. GDPR).

Automatically stored data

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Date and time of the request
Name of the requested file
Page from which the file was requested
Access status (file transferred, file not found, etc.)
Web browser and operating system used
Complete IP address of the requesting computer
data volume transferred

This data is not merged with other data sources. The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.

For reasons of technical security, in particular to defend against attempted attacks on our web server, this data is stored by us for a short period of time. It is not possible for us to draw conclusions about individual persons on the basis of this data. After seven days at the latest, the data is anonymised by shortening the IP address at domain level, so that it is no longer possible to establish a link to the individual user. The data is also processed in anonymised form for statistical purposes; it is not compared with other data or passed on to third parties, not even in extracts.

Cookies

When you visit our website, we may store information on your computer in the form of cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string of characters by which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This enables the visited Internet pages and servers to distinguish the individual browser of the data subject from other Internet browsers that contain other cookies. A specific internet browser can be recognised and identified via the unique cookie ID.

Through the use of session cookies, the controller can provide the users of this website with a userfriendly service that would not be possible without the setting of cookies. Without consent, we only use technically necessary cookies on the legal basis of legitimate interest pursuant to Art. 6 (1) lit. f GDPR.

We only use personal cookies to improve our website or for marketing/advertising purposes with your consent. On your first visit, you can voluntarily agree to tracking or analysis by clicking on the cookie banner. Your data may be passed on to partners or third-party providers. These cookies are only stored if you explicitly agree to this; the legal basis is then your consent in accordance with Art.

6 Para. 1 lit. a GDPR.

You can change your settings for the use of cookies here at any time:

Usercentrics

This website uses the consent technology of Usercentrics to obtain your consent to the storage of certain cookies on your terminal device or to the use of certain technologies and to document this consent in accordance with data protection law. The provider of this technology is Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, website:

https://usercentrics.com/de/ (hereinafter "Usercentrics").

When you enter our website, the following personal data is transferred to Usercentrics:

Your consent(s) or revocation of your consent(s)
Your IP address
Information about your browser
Information about your terminal device
Time of your visit to the website

Furthermore, Usercentrics stores a cookie in your browser in order to be able to assign the consent given to you or its revocation. The data collected in this way is stored until you request us to delete it, delete the Usercentrics cookie yourself or the purpose for storing the data no longer applies. Mandatory legal storage obligations remain unaffected.

Usercentrics is used to obtain the legally required consent for the use of certain technologies. The legal basis for this is Art. 6 para. 1 lit. c GDPR.

We have concluded a contract on order processing (AV) in accordance with Art. 28 GDPR with the above-mentioned provider. This is a contract required by data protection law, which ensures that the provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

Clarity

This website uses Clarity. Provider is Microsoft Corporation, One Microsoft Way, Redmond, WA98052-6399 (USA), https://docs.microsoft.com/en-us/clarity/ (hereinafter "Clarity").

Clarity is a tool for analyzing user behavior on this website. Here Clarity collects especially mouse movements and creates a graphical representation of which part of the website users scroll particularly frequently (heat maps). Clarity may also record sessions so that we can view site usage in the form of videos. Furthermore, we receive information about the general user behavior within our website.

Clarity uses technologies that allow the recognition of the user for the purpose of analyzing the user behavior (e.g. cookies or use of device fingerprinting). Your personal data is stored on Microsoft servers (Microsoft Azure Cloud Service) in the USA.

The use of Clarity is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in effective user analysis. Insofar as a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) as defined by the TTDSG. The consent can be revoked at any time.

More details about Clarity's privacy policy can be found here: https://docs.microsoft.com/en-us/clarity/faq.

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. The website operator receives various usage data, such as page views, duration of visit, operating systems used and the origin of the user. This data is assigned to the respective end device of the user. An assignment to a device ID does not take place.

Furthermore, we can use Google Analytics to track your mouse and scroll movements and clicks, among other things. record. Furthermore, Google Analytics uses various modeling approaches to augment the collected data sets and employs machine learning technologies in data analysis.

Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.

The use of this service is based on your consent according to Art. 6 para. 1 lit. a GDPR and 25 para. 1 TTDSG. The consent can be revoked at any time. Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

We use Google signals. When you visit our website, Google Analytics records, among other things, your

Location, search history and YouTube history, and demographic data (visitor data). This data can be used for personalized advertising with the help of Google Signal. If you have a Google account, the visitor data from Google Signal is linked to your Google account and used for personalized advertising messages. The data is also used to create anonymized statistics on the user behavior of our users.

This website uses the "e-commerce measurement" function of Google Analytics. With the help of ecommerce measurement, the website operator can analyze the purchasing behavior of website visitors to improve its online marketing campaigns. This involves recording information such as orders placed, average order values, shipping costs and the time from viewing to purchasing a product. This data can be summarized by Google under a transaction ID, which is assigned to the respective user or his device.

Payment Service Provider PayPal:

The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter "PayPal").

Data transfer to the USA is based on the standard contractual clauses of the EU Commission.

Details can be found here:

https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full. For details, please refer to PayPal's privacy policy:

https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

Payment Service Provider Adyen:

If a payment is made with a credit card or a SEPA direct debit mandate, the payment will be processed by our payment service provider Adyen (Adyen N.V., Simon Carmiggeltstraat 6 - 50, 1011 DJ Amsterdam, Netherlands). In such instances, your IP address; such order information as your invoice total, customer number, e-mail address and payment ID; and the credit-card or bank account data that you input will be provided to Adyen for the purpose of further payment processing. Adyen will provide this information to other third parties when it is necessary to process the payment (e.g. banks and credit-card companies).

Adyen will be solely responsible for the processing of payment data that subsequently occurs as part of payment processing. Data will be collected and transmitted in encrypted form. We will not have access to this information. You can find more information on data protection regarding Adyen here.

Adyen also provides us with other payment-related services. In this case, your IP address, customer data, order and invoice data as well as payment data related to the payment service being used will be provided to Adyen if this information is required in order to include the payment services on our website for you. You will find information about the individual payment services and possible integration via Adyen below.

Your individual payment data will be stored in encrypted form by Adyen if you have consented to this step. We do not have access to this payment data. If necessary, we will store only a portion of the payment information (e.g. the last four digits of a credit-card number) to provide you with an overview of means of payment on your user account on our website. You may revoke your consent for this payment data to be stored at any time with future effect. The data will then be promptly erased, provided that this information is not needed to process selected payments.

Security

We have implemented technical and administrative security measures to protect your personal data against loss, destruction, manipulation and unauthorised access. All our employees and service providers working for us are bound by the applicable data protection laws.

Whenever we collect and process personal data, it is encrypted before it is transmitted. This means that your data cannot be misused by third parties. Our security measures are subject to a continuous improvement process and our data protection statements are constantly being revised. Please ensure that you have the latest version.

Data subjects' rights

You have a right to information, correction, deletion or restriction of the processing of your stored data at any time, a right to object to the processing as well as a right to data portability and to lodge a complaint in accordance with the requirements of data protection law.

Right to acess:

You can request information from us as to whether and to what extent we process your data.

Right of rectification:

If we process your data that is incomplete or incorrect, you can request that we correct or complete it at any time.

Right to erasure:

You can demand that we delete your data if we process it unlawfully or if the processing disproportionately interferes with your legitimate interests in protection. Please note that there may be reasons that prevent immediate deletion, e.g. in the case of legally regulated retention obligations.

Irrespective of the exercise of your right to deletion, we will delete your data immediately and completely, insofar as there is no legal or statutory obligation to retain data in this respect.

Right to restriction of processing:

You can request us to restrict the processing of your data if

-You dispute the accuracy of the data for a period of time that allows us to verify the accuracy of the data.

-the processing of the data is unlawful, but you refuse erasure and instead request restriction of the use of the data,

-we no longer need the data for the intended purpose, but you still need this data to assert or defend legal claims, or

-You have objected to the processing of the data.

Right to data portability:

You may request that we provide you with the data you have provided to us in a structured, commonly used and machine-readable format and that you may transfer this data to another controller without hindrance from us, provided that

-we process that data on the basis of consent given by you, which may be revoked, or for the performance of a contract between us; and

-this processing is carried out with the aid of automated procedures.

If technically feasible, you can request us to transfer your data directly to another data controller.

Right to object:

If we process your data for legitimate interest, you can object to this data processing at any time; this would also apply to profiling based on these provisions. We will then no longer process your data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims. You may object to the processing of your data for the purpose of direct marketing at any time without giving reasons.

Right of appeal:

If you are of the opinion that we are violating German or European data protection law when processing your data, please contact us so that we can clarify any questions. Of course, you also have the right to contact the supervisory authority responsible for you, the respective state office for data protection supervision.

If you wish to exercise any of these rights against us, please contact our data protection officer. In case of doubt, we may request additional information to confirm your identity.

Changes to this privacy policy

We reserve the right to change our privacy policy should this be necessary due to new technologies. Please ensure that you have the latest version. If fundamental changes are made to this privacy policy, we will announce them on our website.

All interested parties and visitors to our website can contact us on data protection issues at:

Mr Bernhard Bock

Project 29 GmbH & Co KG

Ostengasse 14

93047 Regensburg

Phone: 0941 2986930

Fax: 0941 29869316

E-mail: anfragen@projekt29.de

Internet: www.projekt29.de